FAQs | Fast Fietz Moving and Storage Austin

FAQ

Get a Quote

You will find here questions that we often we receive from our customers. If you cannot find answers to any of your questions, feel free to contact us today.

Frequently Asked Questions

1. What is the differce hourly vs. flat rate jobs?

All jobs that are in-town are done on an hourly basis. If a job requires an out-of-town move it will be a flat-rate, based on inventory and mileage.

2. How long does a typical 1,2,3,4+ bedroom usually take?

  • 1 bedroom = 2-3 hours
  • 2 bedroom = 2-4 hours
  • 3 bedroom = 5-8 hours
  • 4+ bedroom = 7-10 hours

3. What are the accepted payments?

We accept all forms of payment including cash, check and credit card.

4. What items cannot be moved by a moving company?

For safety and legal reasons, movers cannot transport hazardous materials, perishable food, or certain high-risk items. A full list is provided during scheduling.

5. Do I need to be present on moving day?

Being available at the start and end of the move helps confirm details and answer questions, but you do not need to supervise every step.

6. What should I do to prepare before movers arrive?

Label boxes, set aside personal items, and clear walkways to help the move go smoothly and stay on schedule.

7. What happens if my move date needs to change?

If your schedule changes, contact the moving company as soon as possible to discuss availability and update your move details.

If you don’t see your question here, call or text us at 512-938-9956 - we’re happy to help.